Terms & Conditions
MERMAID ON THE MOON RETREAT
Presented by Adelaide Matte Designs, LLC d/b/a AMD Creative
January 28 – February 1, 2026
Lula Hotel Tulum, Tulum, Mexico
Your reservation booking for the Mermaid On the Moon Event (the “Event’) constitutes your understanding of and your agreement to the following terms and conditions of Adelaide Matte Designs, LLC d/b/a AMD Creative (“AMD”), including but not limited to any release of liability herein.
1. Eligibility & Participation
Participants must be at least 21 years old and must obtain and possess all required travel documentation, including visas, prior to registration. Similarly, participants must be able to provide any required immunization documents prior to participation.
By registering, participants confirm they are physically and mentally fit to attend and participate in Event activities.
AMD reserves the right in its sole discretion to refuse participation to anyone whose conduct is deemed unsafe, disruptive, or inconsistent with the Event values. In the Event such determination is made by AMD, the participant shall be expelled from the Event immediately. AMD shall have no liability to refund any amount due to any expelled participant.
Any request for an accommodation required by participant must be approved in writing by AMD prior to the Event.
AMD reserves the right in its sole discretion to make any changes deemed necessary to the Event program, excursions, accommodations, itineraries, meals, etc.
2. Payment & Cancellation
Full payment to AMD is required to reserve a booking for Event.
Payment shall be made via Honeybook invoice.
Pricing includes the cost of the Event and accommodations only. Airfare, ground transportation, meals outside of the Event location and any other incidental items are not included in pricing.
Cancellations made 45 days before the Event may be eligible for partial refunds; cancellations after this period are non-refundable. Any request for partial refund must be made in writing to AMD at the following email address: mermaidonthemoonretreats@gmail.com
AMD reserves the right to cancel or reschedule the Event due to unforeseen circumstances (e.g., natural disasters, political instability, public health emergencies). In such cases, participants will be offered a refund or credit toward a future Event.
Participant shall not be entitled to transfer their reservation to any other person without prior written approval of AMD.
3. Travel & Accommodation
Participants are responsible for arranging and covering their own travel to and from Tulum, Mexico.
AMD may provide accommodation and meals as outlined in the Event package but are not responsible for additional expenses incurred by participants.
4. Health & Insurance
Participants are strongly encouraged to obtain international travel insurance covering medical emergencies, trip cancellations, and personal property.
AMD shall not be responsible for participant’s medical expenses, injuries, or illnesses incurred during the Event.
Participants must disclose any medical conditions to AMD prior to attending.
5. Excursions
AMD does not accept responsibility for any person that does not show up for or cancels any previously booked excursion. In such Event, AMD will not refund any associated fees. In its sole discretion, AMD may assist participant with rebooking any missed excursion.
6. Liability Waiver
By attending the Event in Tulum, Mexico, participants agree to the following:
I acknowledge that participation in the Event is voluntary.
I acknowledge that participation in all Event activities involves inherent risks, including but not limited to physical exertion, outdoor activities, and travel in a foreign country.
I voluntarily assume all risks associated with participation and release AMD, as well as the organizers, staff, and affiliates from any liability for injury, illness, loss, or damage to personal property.
I agree not to hold AMD, as well as the Event organizers, staff, and affiliates responsible for accidents, delays, or acts beyond their control, including but not limited to natural disasters, political unrest, or transportation issues.
I understand that while the Event is held in Mexico, this waiver is intended to be enforceable under Alabama law and applicable federal law of the United States to the fullest extent permitted.
I understand that AMD makes no representations or guarantees regarding the Event or in any way related to the Event.
7. Intellectual Property & Content Use
Participants retain ownership of any content they create during the Event.
By attending, participants grant AMD irrevocable and unrestricted permission to use their respective name, image and likeness in any photographs, video, and audio recordings taken during the Event for promotional purposes.
I expressly release and discharge AMD from any and all claims related to or in any way connected to AMD’s use thereof.
All intellectual property and content provided by or created by AMD shall remain the property of AMD and participant shall have no right to use, copy, or disclose such materials.
8. Code of Conduct
Participants must respect fellow attendees, staff, and local communities.
Harassment, abusive or derogatory conduct, disruptive behavior, discrimination, and/or illegal activity of any kind will result in immediate removal from the Event without refund.
Participants must comply with all laws and regulations of Mexico, including immigration, customs, and local ordinances.
9. Privacy
AMD will collect your personal information, contact details, payment information, and other information necessary to meet participant’s needs during the Event. AMD will not share such information with any third party.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of the State of Alabama.
Any disputes arising from participation shall be resolved exclusively in the courts of the State of Alabama, and participants consent to the jurisdiction of those courts.
Any questions or concerns regarding the foregoing must be in writing and addressed to the following email address: mermaidonthemoonretreats@gmail.com